Details in one place
Recipient, address, phone, parcel weight, preferred date, and amounts remain attached to one order.
E-commerce delivery / Tbilisi
Online orders, from store to customer door.
Postman connects order details, QR parcel identification, the courier workflow, and delivery history in one process.
- Parcel
- QR / 10482
- Route
- Store → customer
- History
- One timeline
The online-store workflow
The physical parcel and its digital record move together.
The service is for online stores and social-commerce businesses sending orders to addresses within Tbilisi.
Accurate parcel identification
A short printed code connects the physical parcel with the digital order created by the store.
Courier handoff
The courier receives the assigned parcel and the information required to deliver it.
Visible fulfilment
Pickup, transit, postponement, and delivery remain on the order timeline.
Operational notifications
Important changes appear in the partner notification workspace.
Volume and outcomes
Reports show orders, active work, completion metrics, and money flow.
Built forOnline stores
CoverageTbilisi
ControlWeb and mobile workspace
FAQ
About e-commerce delivery
Exact conditions are confirmed for each business during application review.
Which businesses is the service for?
The service is built for online stores, sellers operating through Facebook and Instagram, and local businesses sending physical products to addresses in Tbilisi. That covers clothing, cosmetics, books, small electronics, and food that does not need a controlled temperature. The practical requirements are simple: the parcel has to fall within the 20 kg limit, and the delivery address has to be inside Tbilisi. No particular order volume is required to become a partner.
How does the courier identify the correct parcel?
When the store creates an order it links a parcel QR code to it, and that code doubles as the order number on the printed label attached to the parcel. At pickup the courier scans the code and sees the details of exactly that order: address, recipient's phone number, weight, and any amount to collect. This is why carrying several parcels at once does not create a risk of mixing them up, and why handoff needs no paperwork.
Can the store see the delivery outcome?
Yes. Every order's status, full history, notifications, and analytics are available in both the partner web workspace and the mobile app. The store can see which parcels have been collected, which are in transit, and which have been delivered, each with a timestamp. A notification appears automatically when a delivery is postponed or runs into a problem, so understanding where an order stands never requires contacting an operator.
Is there a fixed public rate?
Yes, the rate is public and set by the weight of a single parcel plus what its size adds: under 5 kg costs 7 GEL, 5 to 10 kg costs 9 GEL, 10 to 15 kg costs 11 GEL, and 15 to 20 kg costs 15 GEL, and a parcel larger than 40x40 cm adds 2, 4, or 8 GEL. The price is identical in every district of Tbilisi. Stores with high volume can be offered individual terms, which are agreed during partnership review rather than quoted from this list.
How quickly is an online order delivered?
Orders created before 13:00 reach the recipient the same day, which lets an online store send an order it received that morning on the same evening. The cutoff is agreed individually: a store that processes its orders later in the day can have it moved to suit. Orders created after the agreed time are scheduled for the next working day, and the expected date is visible on the order itself rather than having to be asked for.